Frequently Asked Questions
I can’t find my login details
Exhibitors have been sent three(3) different logins
- Security Online Manual – Please email the coordinator [email protected] to be re-sent your login details.
The following two suppliers have Online Portals for ordering and have sent out login details to the stand coordinator email we have on file for your company. If you require your login details again please email them.
- Exponet – Contact Exhibitor Services Department – [email protected]
- GEL Events – Contact Chris O’Sullivan – [email protected]
Are There Approved Suppliers Who Can Help Me Build An Exhibition Stand?
Yes, there are preferred suppliers that can help you construct your stand. Please refer to the contact list.
I need to organise power for my stand
Power for your stand is ordered from our official stand builder Exponet
For assistance contact contact Exponet or login into the Exponet website below to place your order.
What days can I move in
Please refer to the Key Dates & Times page on the Exhibitor Services website for further information.
I need to drop off my stand items through the loading dock
If you require the loading dock to deliver your stand items please visit Loading Dock Access for more information.
Delivery label
To send your stand items to the venue please download the delivery label. One of your staff members or a representative needs to be at the venue to sign for the delivery as the venue or GEL Events will not sign for freight on your behalf.
Download the Delivery Label
Download FileI want to have a function on my stand
Any catering or functions on your stand are booked through the ICC Exhibitor Services at the venue.
Please refer to the Catering & Kiosk Account page on the Exhibitor Services Website for further information.
I need to organise furniture for my stand
To order furniture please contact Exponet to place an order.
Can I bring my own furniture in?
Yes you can.
Is there storage available?
Please refer to the Storage page on the Exhibitor Services Manual for more information.